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TippyTalk Support

Resources & guides

Here are some helpful guides, documents, and resources to support users, families and care team. All our resources are designed with accessibility in mind making sure everyone can use TippyTalk effectively.

 

Full user guide

The full user guide to support your TippyTalk experience

Download

Quick setup

TippyTalk application initial setup and quick user guide

Download

Signup and login

Guide to signup and login to the TippyTalk app

Download

Users & basic structures

Understand the types of users and the structure of the app

Download

User modes & features

Learn about switching between user modes and additional features

Download

Resolving technical issues

Follow the steps to resolve common technical issues

Download

Managing the community

How to manage the community and assign roles to users

Download

Switching users

Quick guide to switch users on your mobile device

Download

Messaging in TippyTalk

Guide on how to message users in the TippyTalk app

Download

Folder and cards

How to manage the TippyTalker folders and cards

Download

Frequently asked questions

What happens when I receive my iPad?

With the delivery of your iPad, you will receive an instruction pack on how to begin using the app. You'll also receive an email with a QR code to create an account. If at any point you need guidance, our team is here to help!

What is AAC and the TippyTalk app?

AAC apps can help to give a nonverbal or speech-impaired person a way to be understood quickly. This helps resolve frustration, shortcut emotional outburst, and help the parent and child feel connected. A second goal is to show the child, in real time, how their need is expressed in language. It models speech for them while helping them feel better for being understood.

TippyTalk is a unique AAC app designed for non-verbal and speech-impaired users. It serves as a TWO-WAY communication tool that allows users to create simple sentences by selecting illustrations. These sentences can be READ ALOUD or SENT directly to a member of the user’s private community, who can RESPOND with video or audio.

TippyTalk helps children communicate their needs, thoughts, and emotions in an accessible and effective way. Through your STAP application, there are no subscription fees to use the app.

How does the TippyTalk speech app work?

The speaking function: The app will show the user an initial set of pictures which represent the beginning of a request. After choosing one of those, the user touches a picture to complete the thought. Since the app has thousands of possible pictures, the parent sets up the app so relevant pictures appear for that child. Parents can also upload photos from their own phones to make the experience especially personal for the child. When a user touches the relevant pictures in sequence, the app speaks a simple sentence for them.

The texting function: TippyTalk is unique among AAC speech apps because it can ALSO create a text out of the user's chosen picture sequence and send it to a caregiver's mobile phone. The child does not need to read or write. The app does the work. So parents, family and friends can be in communication with a nonverbal child when they are not together. The parent can respond with audio, video, emojis or simple words the child understands.

How to view the new Statistics feature

Now you can easily see how often your students, clients, or loved ones are using the app to track key milestones and gain insights that help you support their progress.

Plus you can share these insights with SLPs, teachers, doctors, or other supporters to keep everyone in the loop.

Statistics are currently available for the Owner and will be released for Community Managers soon.

To access statistics, click on your profile image on the home screen > click on the person icon > under your profile, scroll down to View Statistics.

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Need more help?

If you need further assistance, please fill out our support ticket form and our team will get back to you as soon as possible. We’re committed to providing prompt and friendly support for all users.